Delivery time & eacute; 1 to 3 days & uacute; useful (Mainland Portugal).
Shipments are only carried out during business days and the remaining days are not counted for delivery times.
All delivery times are indicative and may change due to warehouse errors, delays by carriers and / or other unforeseen events.
Any delay in the shipment of items, in view of the estimates presented, does not confer the right to compensation.
Orders placed for products with availability status "Per Consultation" are subject to extended delivery times and once confirmed / paid cannot be canceled. These items are normally required especially to satisfy the order that requests them.
Upon receipt of the goods the customer must proceed to check the good condition of the packaging. If you detect any defect as a result of transport, you must refuse delivery.
All items received must be verified within a maximum period of one business day and if there is any damage, it must be reported to the Virtual Button immediately, so that the claim can be made with the transport company and thus be able to activate the transport insurance.
In these situations you should collect all the information requested by our employees, including photographs of the damage and the shipping label, you should not discard any packaging, wrapping or material that accompanies the order.